FAQs


Are you DBS checked?
Yes all of our staff have been enhanced DBS cleared. This is the highest level of DBS check
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What do you charge?
We have one simple price of £25 per hour.

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How do I pay you?
We accept cheques and BACs payments. For everyone’s peace of mind we do not accept payment by cash but will happily help you set up an alternative payment method.
We also offer vouchers so you can give
‘A Gift of Time’.
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Are you insured?
Yes we are fully insured for the services we offer you both in your own home and out and about. We also have public liability insurance and employers insurance.
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Which areas do you cover?
We cover South Lakeland. We are happy to talk to you about areas further afield. We always keep travel expenses to a minimum.
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Can I meet you first?
Yes, we would love to meet you to have a chat and discuss how we can help.
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Do you do cleaning?
Yes, we can help with cleaning as part of our service.

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Do you do DIY?
Yes, we will help with DIY tasks. We can also arrange for a trusted, local handyman to come and assist.
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When are you available?
We are really flexible. We are available for several visits a day or one visit a week. Please call us to tell us more about what you need.

Do you offer personal care?
No we can not help with personal care but we have links to other organisations that can help with this part of your overall tailored care package
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Can you help with my pets?
Yes! We love animals and we would be very happy to help you look after yours. We can also bring friendly dogs to visit if you fancy some canine company.